“Research data will help you 'get in your clients' heads'.”
- Sarah George
Watch the video here or if you are a reader, keep scrolling.
Let's talk about the not so glamourous or exciting part of marketing, in a not so polished, perfect video production. I'm talking about research.
Research is the data that gives you feedback and helps drive your efforts in the right direction. Without information from research you really don't know how to proceed with your marketing in an effective way - it's constant trial and error.
When you have this data you can "get in your clients' head." You'll know their desires, their fears, the words and phrases they use, what's holding them back, what do they believe success looks like when it comes to getting the service you provide. Everyone wants to be understood; when your audience believes you understand them and their situation they are more likely to trust you with their business.
It can be as simple as an email, phone call, or text message asking your clients (past, present, future) for information as it relates to your service. Have a standard set of a few questions you ask so you can easily send it out. For example 1) What do you dread most about marketing? 2) What do you believe would alleviate this for you?
Research also comes from listening. Tune in when you are at networking events to see what people are saying. You'll be surprised how much you can glean from these conversations. If it's fitting ask questions to gather further information. Online groups and forums are another place you can "listen." These are a wealth of information. Read comments and answers to questions people have.
I worked with a non-profit organization. Part of the strategy included brand awareness research. How many people in the community were aware of this organization and what they did? I got feedback from a variety of people: advocates, donors, volunteers, and random community members. What I found was a majority of people were aware of the organization but not aware of the service they provide.
This information was valuable to help steer the marketing communication. We knew not to waste time on educating people about who the organization was but to focus on the programs and services that they provide. Research helped save time and energy by directly targeting the audience so that when they or someone they know needs this service they know which organization to contact.
Conclusion: Research is the ounce of prevention that saves you a pound of cure. Regularly gather information to help steer your marketing efforts in an efficient direction. Need support in researching? Let's talk, schedule a consultation. There's no cost, no obligation.
Welcome to a 6-part series on the Story Brand framework. I'll walk through the steps so you will be able to share your own story geared toward your idea clients.
What do you do when a campaign doesn't yield the results you expect or hope for? It can be deflating especially with all the energy you put in and expected a certain ROI of your time, energy, and money. Here are some suggestions...
Are you aware of the marketing funnel? It's called other things: customer journey; buyer awareness; marketing journey. This funnel is the point of your marketing efforts - to go from unawareness to advocate. Recently I went through the entire journey as fast as expedited shipping. Let me share.
As the one running it all, you are trying your best to keep up with what is coming at you right now, and sometimes that is marketing. But there is another, more effective way. Read on for how to be a proactive marketer.
You know that feeling of wanting more but not sure how to get it? More satisfaction from your career? More time for vacations? More days feeling healthy and not burned out?
My first featured guest on Client Conversations is Lynne Zimmer, a certified DreamBuilder Coach.
Lynne and I discuss business and connection. Have a listen in.
It doesn't have to feel awkward to ask for referrals. In fact it should feel rewarding to know you are willing to make life better for more people. Clients are willing to refer you if you ask! Squash the begging mindset. Here are 3 ways to get quality referrals without feeling sleazy or desperate.
What does it mean to connect to your clients? One definition of connecting is to join together to provide access and communication. You have to hear them. Then you can speak to them, and they will be more likely to hear you. Knowing who you are marketing to and what matters to them is critical.
How do you do that? It starts with research and understanding.
As a business owner, you want to drive sales so you make money and benefit more people. But getting clients takes time and energy- both of which are a limited commodities. How can you make your growth efforts more effective so it takes less time and makes a bigger impact?
You know what you offer is valuable to your ideal clients who need you. You really do make life better for them. But the struggle is actually telling others you are good at what you do without feeling like you are desperate or tooting your own horn.
No pressure. Tell me your goals for growing your business and together we'll walk through some fresh
ideas. Your first consultation is at no cost, no obligation.
What's to lose?